Client Plan Features

We take care of you.  Don’t stress about maintenance updates, security alerts, and backups.  Let us handle that.  We have a variety of care plans that suit most customers.  Get the expert help you need to make sure your business is covered!

Absolutely. We are all about having a relationship with you and your business.  While we would hate to see you go, we know that financial needs weigh on many decisions.  As a result, we offer the flexibility for you to cancel at any time.  Request a cancellation via email to support@mystiquesolutions.com, and we will immediately stop the next payment.

We can’t guarantee that your website will never go down or that it will not be hacked. But we CAN promise that we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website by resolving the issue as soon as possible and communicating with you every step of the way.

Every month we will send you a website support report covering the following:

Updates ~ You will see the total number of updates that were performed on your website that month. We update all of our client’s websites once a week.

Backups ~ We run backups your site (frequency is dependent on plan) to ensure that in case an emergency hits your website has a reliable backup available. You will see an overview of how many backups were done, and also the most recent one.

Optimization ~ To keep your website running fast we optimize it by deleting post revisions, cleaning up the database as needed. You will see an overview of what was optimized that month.

Security ~ Security scans are run daily to ensure that your website is free of any malware or security threats. You will see an overview of Malware Scans, Vulnerabilities, Web Trust.

Basic Analytics ~ To keep you up to date with what your website is doing we connect it to Google Analytics. Your report will cover: Site Sessions, Page Views, Pages/Sessions, New Sessions, Referrers, Keywords, Top Page Views, Bounce Rate, Social Media Sessions, Average Time on Site.

E-Commerce Data (if applicable)

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